Privacy Policy
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PRIVACY POLICY
Smartway Pharma Ltd is registered with the Information Commissioner’s Office (ICO) registration number ZA289188. This privacy policy sets out how Smartway Pharma Ltd and its divisions use and protect any information that you provide when using this website. Smartway Pharma Ltd is committed to ensuring the protection of your privacy. Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Smartway Pharma Ltd may update this policy by making changes to this page. To ensure that you are satisfied with any modifications, we recommend periodically reviewing this page.
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WHAT WE COLLECT
- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
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WHAT WE DO WITH THE INFORMATION WE GATHER
We need the information we gather for the following reasons:
- Understand your needs.
- Provide you with a better service.
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- Occasionally, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customise the website according to your interests.
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SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
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LINKS TO OTHER WEBSITES
Our website may feature links to other websites that you may find interesting. However, once you navigate away from our site by using these links, please be aware that we have no control over those websites. As a result, we cannot be held accountable for the protection and privacy of any information you provide while visiting those websites, and their privacy policy will not be subject to our privacy statement. It is recommended that you exercise caution and review the privacy policy of any website you visit.
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CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you please write to Smartway Pharma Limited. 10 Lyon Road, London, SW19 2RL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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LIST OF COOKIES WE COLLECT
The table below lists the cookies we collect and what information they store.
COOKIE name COOKIE Description CART The association with your shopping cart. CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly. COMPARE The items that you have in the Compare Products list. CURRENCY Your preferred currency CUSTOMER An encrypted version of your customer id with the store. CUSTOMER_AUTH An indicator if you are currently logged into the store. CUSTOMER_INFO An encrypted version of the customer group you belong to. CUSTOMER _SEGMENT_IDS Stores the Customer Segment ID EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not. FRONTEND You sesssion ID on the server. GUEST-VIEW Allows guests to edit their orders. LAST_CATEGORY The last category you visited. LAST_PRODUCT The most recent product you have viewed. NO_CACHE Indicates whether it is allowed to use cache. PERSISTENT _SHOPPING_CART A link to information about your cart and viewing history if you have asked the site. POLL The ID of any polls you have recently voted in. POLLN Information on what polls you have voted on. RECENTLYCOMPARED The items that you have recently compared. STF Information on products you have emailed to friends. STORE The store view or language you have selected. USER_ALLOWED _SAVE_COOKIE Indicates whether a customer allowed to use cookies. VIEWED_PRODUCT _IDS The products that you have recently viewed. WISHLIST An encrypted list of products added to your Wishlist. WISHLIST_CNT The number of items in your Wishlist.